Privacy Policy – Apartment

1. Data Controller

The data controller is the owner of the apartment (hereinafter: the “Controller”). For any questions regarding your personal data, you can contact us via:

• e-mail: alohacalpe@gmail.com
• phone: +34 685 368 919

2. Types of personal data processed

In connection with your booking and stay, we may process the following personal data:

• name and surname,
• contact details (e-mail address, phone number),
• dates of stay, number of guests,
• payment-related information (e.g. booking number, payment status – without full card details),
• correspondence related to the booking and stay.

3. Purposes of processing

Your personal data is processed for the following purposes:

1. managing and fulfilling your apartment booking,
2. contact before, during and after your stay,
3. payment processing and handling any complaints,
4. complying with legal obligations (e.g. tax obligations),
5. ensuring the safety of the property and other guests,
6. occasional marketing communication (e.g. special offers), if you have given your consent.

4. Legal basis for processing

The legal basis for processing your personal data includes in particular:

• performance of the booking / rental agreement,
• compliance with legal obligations applicable to the Controller,
• the Controller’s legitimate interests, such as asserting or defending legal claims, ensuring safety,
• your consent – where given (e.g. for marketing purposes).

5. Data sharing

Your personal data may be shared only with entities that help us operate the booking and the apartment, such as:

• booking platforms (e.g. online listing portals),
• payment service providers,
• cleaning and maintenance services,
• accounting service providers, where necessary for settlements.

We may also disclose your data to public authorities if required by applicable law.

6. Data retention period

Your personal data will be stored for as long as necessary to manage your booking, carry out settlements and handle any claims, as well as for the period required by applicable law (e.g. tax law). Data processed on the basis of consent will be stored until such consent is withdrawn.

7. Your rights

You have the right to:

• access your personal data and obtain a copy of it,
• rectify (correct) your data,
• request deletion of your data in cases provided by law,
• request restriction of processing,
• object to the processing of your data,
• data portability,
• withdraw your consent at any time (where processing is based on consent),
• lodge a complaint with the competent data protection authority.

8. Cookies (if a website is used)

Our website may use cookies to ensure the proper functioning of the site, analyze traffic and, where applicable, support marketing activities. You can adjust your cookie settings in your browser.

This document is a general information template and does not constitute legal advice. Before implementing a privacy policy, you should consult a lawyer or data protection specialist.